TestimonialsWhat our customers are saying about us.


 

This team is full of professionals – from the in-depth quoting process to the office staff and the installers. Their pricing is extremely competitive, their installation was quick and of great quality, and the owner came on the day of installation to make sure everything looked good. I would highly recommend Cross to anyone I know (and already have!).

Kimbe

Kitchener

Hi Jeff,

I really appreciate the professional way CROSS dealt with us. You, the three installers, and the office staff were all cheerful, punctual, intent on giving the best service possible…we are well satisfied with our choice.

Jim

Harriston

We’ve been meaning to email you to thank you for the amazing experience we had with Cross Heating. We were so delighted with the service and products we purchased. Our furnaces and ac work so well to keep us comfortable in our home. We are also enjoying the Ecobee thermostats that are user friendly and very convenient. We appreciate everything you and your team did to get us back into our house….We look forward to future business with Cross Heating and thank you so much again.

Danielle & Kyle

Bluevale

Hello Jeff, yes, everything went great last week. The two gentleman who installed the furnace and heat pump were very friendly, professional and they did a great job! We are very happy and have referred you to our daughter.

Janet & Rick

Ayton

Bill and Kyle are very nice and work very well together. Answered all my questions. Very knowledgeable guys.
Dave

Listowel

We like to deal with Cross because of the quick, reliable service.
Kelly

Listowel

Hello Joe, just sending you an email about the a/c install. The guys did an amazing job, very high quality work, neat and tidy, very polite fellows easy to talk to. High quality great job. Thank you.
Paul

Clinton

A number of nights over the last couple of months we were thankful for our new
gas furnace pumping out the heat, replacing our old :”ready for retirement” heat
pump; as a bonus our electric bills for Dec & Jan where less than 1/4 of
the bills for same period a year ago. Thanks.
Ken

Wingham

I just wanted to let you know that when we got home last night the plumbing was all done and everything is working great. I think that Derek and Mike did a great job. Not only is the plumbing exactly what I was looking for and functional but it is very neat and tidy. The guys did a good job cleaning up after themselves and I’m very pleased with the final result. The capper is Peggy is happy so that makes me happy.
Thanks to you and the guys for getting the plumbing work done. I was going to take it on myself but, given the amount of work involved and the quality of the work done, I’m glad I didn’t.
Rick

Walkerton

“Cross Heating lads came today and sorted out the mess (from a previous contractor) making our lives so much simpler.. BRILLIANT company, amazing servicemen and staff, very very happy customer…” “The Cross lads moved the unit to a safer location and position, set it up in good time, left the unit spotless, took every safety precaution covering wires and cables, no loose pipes or tubes.. Awesome.
THANK YOU HUGELY Cross Heating !!”
Angie

South Grey

We’re very happy to have heat. The installers were great. Very quiet, polite and professional.
Katie

Hanover

Thanks to Cross Heating and Heirloom Cabinets … Very happy with the finished product.
Leslie and Dean

Listowel

Hi there,
Sorry I was unable to travel in…. work is proving a little crazy……….. so instead I called and settled with Shelley over the phone……….
She is so pleasant…………as is all your staff.
Thanks for all of your help Brad…….it’s been a pleasure
Randy and Louise

Listowel